Accel Partners, an early and growth-stage venture capital firm, powering a global community of entrepreneurs, has led a $1.7m seed financing round for Instabug, Egypt-based provider of software bug reporting tools.

A series of angel investors also participated in the round.

Instabug is providing in-app feedback and bug reporting to mobile apps.

It provides a seamless way for two-way communication with users, while providing detailed environment report for developers.

It starts with the mobile app developer integrating their SDK into the app in a process that takes less than a minute to be done.

Then whenever a user wants to send a feedback, they need to shake the device to get a feedback form that includes a screenshot of the app that can be annotated to highlight the part relevant to the feedback.

As soon as the user presses the submit button, the developer is notified instantly with a full environment report to check it.

The developer can collaborate with the rest of the team on fixing the bugs reported by tagging, commenting, or assigning them.

Instabug also integrates with other bug tracking and project management tools that you can select to have your bugs forwarded there.

And finally, you users use Instabug to communicate back to the user who reported the bug that the bug has been resolved.

Instabug plans to use the capital to expand its suite of bug reporting tools to provide a support kit for mobile apps. 

Founded in 1983, Accel brings more than three decades of experience building and supporting hundreds of companies.

Accel backs entrepreneurs who have what it takes to build a world-class, category-defining business.

Accel’s vision for entrepreneurship and business enables it to identify and invest in the companies that will be responsible for the growth of next-generation industries.

“Instabug is building a workbench for developers and success teams to finally unify data and communication around mobile issues. Their crash reporting SDK is installed on more than 300 million devices, with many progressive mobile companies live on the tool. Coupled with their launch of Instahelp, a fully-featured helpdesk product, success teams now have full data context when defusing in-app issues. You’ve probably used an app with Instabug installed and didn’t even know it. In the future, we think they’ll be a very visible player in the world of mobile QA and support,” Accel said.

This is Accel’s first investment in Egypt.

“We met Omar and Mo during YC [Y Combinator’s Winter 2016 ]and were amazed by the kind of org and culture they’d built (with one of the more incredible origin stories we’ve heard — that’s for another time). Alongside Amr Awadallah, CTO at Cloudera, and Jim Payne, founder at MoPub, we’re excited to support Instabug as they become the support platform for mobile developers,” commented Accel.